Ordering from Us
We’re proud to offer only genuine sex dolls from some of the world’s most trusted and popular brands, known for their integrity, attention to detail and quality.
Even though there are myriad love doll brands around the world, we’ve curated a strict selection from manufacturers that we’ve come to trust after years of dealing with them, so we can offer the best experience possible for our customers.
When you order a Funwest Doll from us, you’re not only ordering a genuine high end love doll from a trusted supplier, you’re also getting local support, guidance and exceptional personalised service and advice.
We’re a New Zealand registered company, which means you also have the peace of mind of knowing you have all the protection of dealing with somebody local, as opposed to a hidden entity halfway across the world.
We treat your order as if it were our own, and stay on it every step of the way, from the time your doll goes into the production queue, right up until she’s delivered.
Ordering a love doll, especially a high end sex doll can be daunting, with multiple customisation options.
We’re only a phone call or chat away, and can advise you and answer any questions you may have about any of details of the customisation process – and anything else you may want to ask.
We work on both New Zealand and China time, so questions are answered quickly and accurately.
Because of our unique office hours, most of the time we can respond to queries in real time, liaising directly with Funwest at the same time as our customers.
The Ordering Timeline
We make ordering a Funwest sex doll easy – with Six Simple Steps:
1. Doll Selection
Funwest sex dolls are listed as body and head preconfigured models, so you can see what a certain version of a head looks like with specific body. This doesn’t mean you’re locked into this particular combination – it’s a suggestion that you can follow. You can easily request a different head on a body you like, or vice versa.
2. Customisation
You can either choose to purchase a doll exactly as pictured, of customise the details yourself. From Skin Tone to Fingernail Colour, you can choose your personalised options for your doll from the Visual Menus.
If you have any questions, we’re available by phone, E-Mail or Live Chat to guide you through the customisation process.
3. Order Placed
When you place your order, we always confirm by E-Mail and double check if anything is unclear. At this stage, you can also ask questions and amend your order’s details before we send it to Funwest.
Remember: Your order is read thoroughly by us when received, not an employee overseas, or a bot.
We make sure that everything looks correct before submitting it to Funwest.
4. Production Queue
As soon as payment is processed, we send your order directly to Funwest and they place your doll into their production queue.
5. Factory Photographs Approval
After approximately three to four weeks, fabrication of your new Funwest love doll is complete, and they send us a set of Factory Photographs, which we then E-Mail to you, to make sure that all the customisations are correct.
Once you’ve confirmed by E-Mail that everything is in order and you’re happy for us to ship your doll, she goes into the shipping queue.
At this stage, you can relax and wait. We take care of everything from here!
6. Delivery
Approximately one to two weeks after this, we notify you that your doll will be delivered soon, and give an estimate of day and time.
We also liaise with both the freight company and final delivery company to ensure that we have the most accurate timeframe that she will arrive, should you require this.
For those who elect to use Click and Collect, we send you our Pick Up Address at the time of ordering. Once your doll is available to collect, we arrange a time for this to take place, and you may then collect from us at the appointed time and day.